They assured me that my dress would be ready for my wedding and they would do everything possible to make that happen. Are you serious? I went into immediate panic mode. Two day before the fitting, I got a call that someone in the shop had tested positive for Covid. I had my final fitting scheduled for the week prior to my wedding (this was maybe the 5th time I had to go in, which again seemed excessive). It was a little off-putting, but what was I going to do at that point? I couldn’t say no or take my dress elsewhere. Each time I went for a fitting, however, more charges were tacked on for what was already discussed. From the beginning, I knew exactly what I wanted to do with my dress and was given a package price (basically to make it fit my body) and additional pricing to change the silhouette. Mazing working with her, she is extremely professional and kind. Jenna saved my wedding dress and I am so grateful for her and the Bijou team! Read More I also ended up ordering my bridesmaid dresses from Bijou because they were able to order a specific color that I could not find anywhere else! All the ladies that work here were always helpful and encouraging. The seamstress I worked with was so kind and made my dress fit perfectly! I wish I had done their tailoring from the beginning. This was all about a month before my wedding so I was really anxious. Within an hour, she had three tailors ready to help me and they fit me in within a week. She told me not to worry and that they could have one of their tailors help me fix the dress. The woman did not fit the dress on me right and I immediately called Jenna and sent her pictures, after it was "done". The dresses are reasonably priced and they had a wide variety.īecause of the distance of where I live from the store, I opted to choose a tailor closer to home, which was a huge mistake. I ended up coming back and buying the dress with my sister and they made ordering very easy. At this point I had tried on over 70 dresses and was exhausted with the process. Y came alone to try on the dress and Jenna took so many pictures for me and made the experience feel not stressful at all. Even had I found the dress of my dreams, my experience alone would be enough for me not to purchase from this store. The next dress I was handed was Crepe disregarding my dislike. I heard her outside my fitting room getting help from her coworkers and there was a lot of whispering, then next thing I know there were 3 attendants trying to help me, which was very intimidating going from one attendant who didn’t speak to two more who didn’t introduce themselves. When on of the dresses didn’t fit me, I told the attendant the material Crepe wasn’t for me and I wasn’t interested in any more Crepe dresses. When it was time to walk outside to show my guests, the attendant stood off to the side and didn’t say a word. I was left alone trying to get in and out of these 20 lbs dresses. When it was time to try dresses on, she handed me a dress and said “ok just let me know when you’re ready and I’ll zip you up.” Comparable to other bridal stores, other attendants would assist me in getting the gown on and off. I asked for her input of what dresses to try on, and she didn’t give any. Rdly near a rack and I had to get the dresses off the rack and carry them over to her.
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